PRIVACY POLICY
This Privacy Policy describes how ECI: A Missouri Exterior Co. (“ECI,” “we,” “us,” or “our”) collects, uses, and protects information when you visit or interact with our website at https://ecimissouri.com (the “Site”).
Who We Are
ECI: A Missouri Exterior Co. is a Missouri-based exterior contracting company headquartered at 16260 Westwoods Business Park, Ellisville, MO 63021, providing roofing, masonry and tuckpointing, gutters, siding, storm damage repair, windows, and doors to homeowners and businesses across the St. Louis, Kansas City, and Mid-Missouri regions.
Information We Collect
Information you provide to us. When you submit a Free Inspection request or contact form on our Site, we collect the information you enter, which may include your full name, phone number, email address, and details about your project or inquiry.
Information collected automatically. Like most websites, our Site and hosting provider automatically log certain technical information when you visit, such as your IP address, browser type, device information, pages viewed, and referring URL. This data is used for security, performance, and basic analytics purposes.
Cookies. Our Site uses a small number of cookies required for core functionality and security — for example, cookies set by our hosting provider’s bot-protection and content delivery services, and cookies used by our contact form to prevent spam submissions. We do not currently use cookies for advertising or cross-site tracking.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule free inspections or estimates
- Communicate with you about your project, including by phone, text, or email
- Improve our Site, services, and customer experience
- Maintain the security and proper functioning of our Site
- Comply with legal obligations
We do not sell your personal information to third parties.
Third-Party Services
We use a limited number of third-party services to operate our Site and business, including:
- Google reCAPTCHA — protects our contact forms from spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
- Google Business Profile / Google Reviews — we display and link to our Google customer reviews.
- Facebook — we link to our Facebook business page.
- Form and email delivery providers — we use third-party plugins to process contact form submissions and deliver the resulting emails to our team.
- Our website hosting provider — provides infrastructure, security, and content delivery for the Site.
These third parties may process limited technical or submitted information as necessary to provide their services to us, subject to their own privacy policies.
How We Share Your Information
We do not sell or rent your personal information. We may share information with the third-party service providers described above solely to operate our Site and respond to your requests, or when required to do so by law.
Data Retention
We retain contact form submissions and related communications for as long as reasonably necessary to respond to your inquiry, provide our services, and maintain business records, unless a longer retention period is required by law.
Your Choices and Rights
You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by reaching out using the information below. Depending on your state of residence, you may have additional rights under applicable privacy laws; we will honor valid requests in accordance with those laws.
Children’s Privacy
Our Site is intended for adults seeking exterior contracting services and is not directed to children under 13. We do not knowingly collect personal information from children.
Security
We use reasonable administrative and technical safeguards to protect the information we collect. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your rights, contact us at:
ECI: A Missouri Exterior Co.
16260 Westwoods Business Park, Ellisville, MO 63021
Phone: 314-455-5000
Email: help@hireeci.com